Turning Footfall Into Follows

Turn in-store social engagement into staff incentives

Relite Connect App turns in-store social media engagement into measurable staff incentives. Shop staff capture a customer interaction against a QR code, and the engagement is verified, ranked and converted into vouchers under rules the brand sets.

It is multi-tenant with mobile apps for Android and iOS, so a brand can run the scheme across its own stores and its franchise network without either seeing the other's data.

.NET 10 (API, web) with .NET MAUI for Android and iOS · Cloud, Web, Mobile

What Gets In The Way

Brands spend on in-store advocacy and cannot tell which store or which member of staff produced it. Incentives get paid on anecdote, and the scheme quietly loses credibility with the people it is meant to motivate.

How The Programme Runs

  • Stores & Staff — Store and staff registers with role-based access.
  • QR Codes — Per-store and per-campaign QR generation and scanning.
  • Engagements — Like, follow and share capture with verification workflow.
  • Incentive Rules — Configurable rules with an immutable incentive ledger.
  • Rankings — Staff and store ranking computation.
  • Vouchers — Voucher templates and issued customer vouchers.
  • Reports — Dashboards and Excel/PDF MIS export.

Why Retailers Run It

Each engagement is attributable to a store, a staff member and a QR code, and the incentive follows from a rule rather than a judgement call.

  • Mobile-first capture on the shop floor
  • Verification workflow before an incentive is earned
  • Rankings and vouchers computed from the same records
  • Tenant isolation between brand and franchise data

In Short

  • Mobile-first capture — Native Android and iOS app for in-store staff.
  • Multi-tenant isolation — Enforced by a global query filter across every tenant entity.
  • Never hard-deletes — Soft delete on every record with optimistic concurrency.
  • Verification workflow — Engagements verified before they earn incentive.

Built On

Framework
.NET 10
Mobile
.NET MAUI (Android, iOS)
UI
Blazor Server admin panel
Database
SQL Server via EF Core 10
Jobs
Hangfire
Architecture
Clean architecture, enforced by tests

Where It Is Heading

  • Moving to .NET 11

Relite Connect App already runs on .NET 10, so the move to .NET 11 is a routine annual framework uplift rather than a re-platforming exercise. Customers stay on a fully supported runtime with current security patching, and benefit from each release's performance and tooling gains without disruption to their deployment.

Who Runs It

Multi-Store Retail · Franchise Retail · Consumer Brands

Talk to us about Relite Connect App

Tell us what you need and we'll come back to you — usually the same working day.

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